GPs will have to respond to patients immediately under new regulation being introduced next month
@JennyMedlicott
The move was introduced by NHS England, with the aim of helping more people get appointments, to "ensure consistency in the access patients can expect". However, the move has sparked concern amongst health leaders, as it has elicited fears it will push more NHS staff out of the industry – ultimately making access to care even more difficult.
The move follows a wave of industrial action from junior doctors over the last two months, which resulted in the suspension of thousands of GP appointments.
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