Facebook’s employees and fact-checking partners say they are left in the dark about how the company decides what content stays up and what comes down.
revealed that Facebook has been doing just that, deciding whether or not to penalize pages after they’ve received strikes for misinformation and, at times, casting aside judgments made by its fact-checking partners seemingly for fear of political blowback or lost revenue. Unlike fact-checkers, Facebook does not disclose the reasons and evidence it uses to make decisions to remove misinformation strikes or otherwise choose to overrule its fact-checking partners.
The lack of transparency to which Cunliffe-Jones referred has roiled the social network’s own employees. Following BuzzFeed News’that revealed preferential treatment for conservative pages and personal interventions from executives including vice president of global public policy Joel Kaplan, an internal message board called “Let’s Fix Facebook ,” which has about 10,000 members, exploded in conversation.
Emmanuel Vincent, the director of Science Feedback, the not-for-profit organization that runs Climate Feedback, said PragerU only disputed one of its two May verdicts, which it upheld as false. He's concerned that PragerU has found a way to use fact-checks to its advantage.Mark Zuckerberg speaks during a House Judiciary Subcommittee hearing in Washington, DC, July 29.
Bourgeois said Facebook values the expertise of local checkers. “We frequently speak to fact-checkers in different regions to understand how misinformation is spreading in their countries and languages. This is not in lieu of relying on the expertise of our own teams, it’s in addition.”Agence France-Presse has fact-checkers in more than 30 countries, making it Facebook’s biggest partner in the program.
Internal documents obtained by BuzzFeed News show that Facebook employees have cited this policy as justification for removing misinformation strikes from PragerU and pro-Trump activists Diamond and Silk after fact-checkers issued them. A Facebook partner manager for PragerU said the false claims the publication made about the climate crisis should fall under the “opinion loophole.
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