A vital government scheme will not be available for billpayers this winter
Martin Lewis has issued an urgent warning for some energy customers over potential price rises this winter.
Last year, the government provided a £400 discount through the Energy Bills Support Scheme. So despite energy rates dropping, prices may in fact be higher than the same period last year, Chronicle Live reports.Read more: Cheapest petrol and diesel in Greater Manchester on October 18 - find fuel prices for your area
Therefore, suppliers must take "reasonable steps" to make sure that direct debit costs are based on the best available information and must also explain why you are being charged a certain amount. If too much money is taken, then the supplier is obliged to refund credit.
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