Cyberattacks on casinos grab attention, but a steady stream of less publicized attacks leave vulnerable victims struggling to recover.
hotel company MGM Resorts has dealt with widespread system outages and service disruptions at its properties in Las Vegas and elsewhere this week following a cyberattack that the company has been scrambling to contain. Meanwhile, Caesars Entertainment said in a United Stateson Thursday that it suffered a recent data breach in which many of its loyalty program members' Social Security numbers and driver's license numbers were stolen, along with other personal data.
The two high-profile incidents have drawn scrutiny this week, with MGM customers reporting sporadic keycard issues in the company's hotels, slot machines gone dark, ATMs out of order, and other difficulties staying at MGM properties and cashing out winnings. Afteron Thursday that Caesars had paid roughly half of the $30 million its attackers demanded in exchange for a promise that they wouldn't release stolen customer data.
The recent spate of casino hacks fits into a larger cycle in which certain cyberattacks bring a lot of attention to digital threats and even spur governments to act. Ultimately, ransomware and data extortion attacks settle into the background again, even as they continue to wreak havoc and impact vulnerable populations.
“Attacks against casinos are dramatic and draw attention. We have whole movie and TV franchises about casino heists,” says Lesley Carhart, director of incident response at the industrial-control security firm Dragos. Still, “a lot of life-impacting attacks on critical infrastructure and health care occur far less visibly, and therefore, they aren't an easy draw for mass media. I do not think this is an issue with cybersecurity or even media in its entirety—it is a human psychology issue.
An affiliate of the notorious ransomware group Alphv, a Russia-based gang that is also known as BlackCat, claimed responsibility this week for the MGM attack. The group denied involvement in the Caesars hack. Casinos have long been a target for attackers because they make a lot of money, hold potentially valuable customer data, and historically haven't always been well secured. MGM itself suffered a breach in 2019 in which more than 10.
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