Delta, United and other airlines say they are loosening their change fee policies so travelers can choose new flights and avoid the bad weather.
Concerns about illness or inflation aren’t stopping Americans from hitting the roads and airports this holiday season. But a massive winter storm might.
Authorities across the country are worried about the potential for power outages and warned people to take precautions to protect the elderly, the homeless and livestock — and, if possible, to postpone travel. For travelers, an early sign of trouble came Tuesday in Seattle, where a winter storm caused at least 192 flight cancellations, according to the FlightAware tracking service. Greyhound also canceled bus service between Seattle and Spokane.
Airports said they would work hard to stay open. Chicago’s O’Hare and Midway airports said they have 350 pieces of equipment and 400,000 gallons of pavement de-icing fluid between them to keep runways and taxiways clear. Joel Lustre originally planned to drive from Bloomington, Indiana, to McGregor, Iowa, on Thursday. But he shifted his work schedule, and his wife cancelled an appointment so they could leave Wednesday and beat the storm.
Ebenhoch said passengers have the right to ask the airline to book them on a different airline’s flight if there are no options that meet their needs. And if the airline cancels the flight, consumers have the right to a full refund, not just credits for future travel.
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