Zoom has called employees back to the office, but what about all those employees who are still grappling with video conferencing?
Hundreds of millions of people used video-conferencing services like Zoom and Google Meets during the pandemic, but workplace experts say they may be getting lazy, daydreaming during virtual meetings even while they’re logged in, and jeopardizing their professional relationships and career prospects.
The report, “Cultivating employee engagement in financial services,” which surveyed more than 700 full-time executives with job titles of manager or equivalent and above, explored the link between hybrid/remote-work arrangements and engagement and retention. His research into attitudes to remote work and virtual meetings, which involves surveying 10,000 employees and 500 managers every month, came up with some alarming results, especially for those managers who are keen to get people back to being comfortable with more face-to-face interactions.
“Whether you turn your camera on or off is a hot-button issue, and sends people’s temperatures rising,” he told MarketWatch. In the morning, people are ready for the day, but Bloom understands that as the day progresses, “people are tired or kids are back from school,” so they may be less likely to switch the camera on.
There may be a scientific explanation. Dr. Albert Mehrabian, professor emeritus of psychology at the University of California, Los Angeles, has carried out research into verbal and nonverbal communication that may shed light on the slings and arrows of the Zoom era. He suspects that some people are suffering from “Zoom fatigue” and don’t want to look at themselves in a meeting, hence the lack of camera action . “This can be tiring,” he said, “especially for those who have less confidence.”
Women are more likely to say they require more workplace flexibility, the Deloitte survey found, and leaders with caregiving responsibilities were 1.3 times more likely than non-caregivers to say they’d leave their organization if their company eliminated their ability to work remotely.
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