Out-of-pocket shoppers will have to rely on their credit card or payment provider to reclaim money.
Buy-now-pay-later brands Klarna, Clearpay and Paypal all told the BBC they would support their customers in getting their money back through their disputes process.
Teneo's email said: "Any money that is left over after the assets are sold may be able to be paid back to creditors, for example customers, suppliers and employees." Even Missguided customers who had already been told they would receive a refund from the company should not expect to get one now, the email from Teneo said. Items already returned would not be refunded, and neither would orders that were placed before administrators came in on 30 May, it said.While some customers may be able to reclaim money through credit cards and other payment providers, the anger and disappointment is likely to have damaged the Missguided brand Frasers Group has bought.
"However, we cannot spot a significant number of conversations around a boycott, which suggest that these consumers might return once the brand has sorted its issues out."
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