The latest statistics from the Department for Work and Pensions (DWP) indicate that some 68,460 Personal Independence Payment (PIP) assessments were conducted remotely by video call
The latest statistics from the Department for Work and Pensions indicate that some 68,460 Personal Independence Payment assessments were conducted remotely by video call or over the phone last month. The figure for May accounts for nearly 73 per cent of all assessments conducted.
Method of PIP assessments May 2023 Below is some handy guidance for anyone due any type of PIP assessment. The information may also be useful to those on other health benefits that require an assessment. Talking about how your condition affects you A helpful guide on the Citizens Advice website says that you should be prepared to talk about how your condition affects you even if you’ve already detailed it on your PIP evidence form .It’s also a good idea to have a copy of your PIP evidence claim form with you for telephone, video and face-to-face assessments, that way you, or something with you, can refer back to it.
During the telephone assessment you may be asked to describe how you complete simple tasks such as preparing and cooking food, getting washed and dressed and how you move around outside the home. Don’t rush to respond, remember they are looking at your claim form and asking the same questions you have already answered.
The assessor will also make a note of your mental state during the assessment - for example, they will record whether you look or sound depressed or happy, tense or relaxed and how you cope with social interaction.
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