Kerry Andrews says she and her disabled daughter were left 'abandoned' at a Spanish airport by the airline
A mum has hit out at easyJet after she claims her and her disabled daughter were left 'abandoned' at a Spanish airport by the airline.
They were able to check into their hotel upon arrival and when Kerry checked her email she assumed the message was a mistake. But when they arrived at Alicante airport to fly home, Kerry was told she didn't have a booking, and was left to find her own way home."When I went to the check-in desk they said 'you've got no flight'. They didn't offer us anything - no alternative flights. They just basically said find your own way home," she said.
Luckily, Kerry and her daughter were accompanied by special assistance due to her daughter's autism, who helped them to an alternative airline's desk where they were able to book the last two seats on a flight back to Manchester. But they were left out of pocket for double the flights as they had not yet been refunded for the original flight.
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