I chase refunds for a living - how to get your money back
Q) MY Land Rover’s engine failed on the motorway and the firm will only pay £3,000 of the £21,000 repair cost.
As the engine failure was no fault of my own, surely Land Rover should cover all the costs of fixing my car?A) YOU were thrilled when you bought your 2017-plate Land Rover discovery for £36k in December 2022 with just 44,000 miles on it.Skylight shop is refusing to refund my £4k after two windows turned up BROKEN
But now you’ve have been quoted £21,000 for the repairs, meaning you need to top up the remaining £18,000. You attempted to complain to the motor ombudsman, but it said wait times were over six months and you can't wait that long without a vehicle., but I’m pleased to say the firm has now agreed to cover your whole repair cost and has now provided a courtesy car until yours is fixed.
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