One of Britain’s least reliable train operators has been handed a long-term contract renewal.
TWO of Britain’s least reliable train operators have been handed long-term contract renewals.
CrossCountry’s network stretches from Aberdeen in the north-east of Scotland to Penzance in western Cornwall via Birmingham. The operator was found to be the most unreliable train operator in September last year, according to data from the Office of Rail. “Over the past year, short-term contracts were necessary to rebuild the timetable and reduce cancellations.
FirstGroup chief executive Graham Sutherland said: “Our West Coast Partnership team has worked hard over recent months to deliver improvements for Avanti passengers, including an increase in the number of services in the timetable and high levels of reliability for customers.
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