New PIP process aims to get more award decisions right first time without appeal

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New PIP process aims to get more award decisions right first time without appeal
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Over 5,000 people successfully challenged the DWP over their PIP decision last year

The Department for Work and Pensions has shared new measures in place to improve the decision-making process for Personal Independence Payment claims. Labour’s shadow work and pensions secretary, Jonathan Ashworth MP, recently asked what steps DWP is taking to “reduce the incidence of individuals being refused a PIP award at initial claim and Mandatory Reconsideration before receiving an award due to lapsed appeal”.

The figures include Mandatory Reconsideration outcomes up to December 30, 2022, which means the number of successful appeals could increase as more data is collated. During the 2021/22 financial year, 24,100 PIP claimants had an award decision given through Mandatory Reconsideration with 7,600 receiving at least one enhanced component payment rate.

Ask for Mandatory Reconsideration A Mandatory Reconsideration is when the DWP looks at their decision again and decides whether to change it. The tribunal looks at the evidence from both sides, then makes a final decision. It is part of the court system - it is not part of the DWP. A statement on their website reads: “The process can be draining but it’s worth remembering that more than half of people who appeal their PIP decision win at a tribunal.Complete the appeal form There are two ways to appeal. You can either:Explain why you are appealing The most important part of the application is ‘Grounds for appeal’- if you’re filling in form SSCS1, this is Section 5. In this box you need to give the specific reasons why you disagree with the decision.

Tribunals can look at your whole award again. So you should consider whether you risk losing your current award - for example, if you've got evidence to support a daily living component but might lose your mobility award because you can now move better. Tribunal dates availability - ask for what you need You can add the dates you're not available and information about anything you need at the hearing - if you're filling in form SSCS1, this is Section 7.

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