North Wales' health board has been hit by a series of failures and criticisms in its short history.
He conceded it could be "years" before some of those issues were fixed, adding: "I must take responsibility and say sorry for those people for whom they don't get the urgent care they should expect."Staff shortages were a contributory factor in many of the problems highlighted in reports, with Betsi's reputation making it harder to attract staff to fill vacancies.had six out of nine full-time consultants with temporary doctors filling the rest, which costs more money.
She also spent hours on top of her shifts producing a monthly staff newsletter to spread good news to "put a smile on people's faces". A highly critical inspection report in March spoke of "excessive" delays, with a follow-up report sayingYsbyty Glan Clwyd, Wrexham Maelor Hospital and Ysbyty Gwynedd A&Es are consistently among the worst performers in Wales for patients having to spend more than four or 12 hours waiting.
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