NYC asks Apple to make it easier to unlock a phone without removing masks
by the Associated Press — to Cook on Sunday urging Apple to “accelerate the deployment of new technologies and solutions that further protect customers in the era of COVID-19.”
Apple has already made changes to its software since the pandemic began, including allowing users to access the passcode field immediately after the user swiped up from the bottom of the screen in IOS version 13.5. The MTA chief said there were reports of New Yorkers not wearing their masks on the subway and said his agency would be willing to work with Apple to make people aware of the change to Apple’s software.
In response, Apple said that it was “fully committed” to “continuing to work with the MTA to support their efforts to prevent the spread of COVID-19.”On Monday, many Apple users were reporting issues unlocking their phone with masks on, and the issue was trending on Twitter. “Face ID is designed to work with your eyes, nose, and mouth visible. Users can still unlock their devices while wearing a mask by entering their passcode,” wrote Apple Support to a user on Twitter: Only 20% of New York’s 5.
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