Uber, hit by driver shortages and a surge in food delivery requests during the pandemic, will list NYC taxi cabs on its app, a partnership that until recently would have been unthinkable with both camps fighting ferociously for the same customers.
NEW YORK CITY -- Uber, hit by driver shortages and a surge in food delivery requests during the pandemic, will list New York City taxi cabs on its app, a partnership that until recently would have been unthinkable with both camps fighting ferociously for the same customers.
During the pandemic, Uber's food deliveries outpaced rides given to humans as millions sheltered at home. Gross bookings for delivery services at Uber reached $13.4 billion in the final quarter of 2021. That's compared with $11.3 billion in gross bookings for Uber rides. The New York City Taxi and Limousine Commission said Thursday that it's always interested in tools that can provide more economic opportunities for drivers.
"I think they realized that they both need each other over the short term,"said Bill Selesky, senior analyst for Argus Research. Anyone with the Uber app will have access to thousands of yellow taxis that operate on the CMT/Arro platform. Taxi drivers will see Uber-originated fares on their driver monitors which they already use to service e-hails from the Arro taxi app.
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