An Ohio police dispatcher is being lauded for recognizing that a woman who called 911 for pizza was actually trying to report a domestic violence incident.
Her boyfriend, Simon Ray Lopez, 56,"stated he did not put his hands on the victim, and he only wanted to go to bed," the police report said. He was arrested, and is being held at the Lucas County Corrections Center on a domestic violence charge.
"He utilized his training and his experience to recognize that a woman was in distress," Navarre told NBC News."We have no way of knowing what would have happened if she didn’t get through." "Or they also teach not just pizza but Chinese food," and when the"operator tells you that you have the wrong number, say 'no,'" Navarre said."A good dispatcher is going to recognize that this is a person who wants to talk and needs help. That is exactly what happened here," he said."Some dispatchers might hang up on this person, but it’s worth a try give it your best shot. That's what she did, and it worked out extremely well.
Christopher Carver, while he was the dispatch center operations director for the National Emergency Number Association,last year that asking for"pizza in emergency situations is not standard practice or procedure.”
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