Incompetent, privileged individuals are more likely to act like they’re smart — and, yes, people believe them.
In the course of her career and research into workplace behavior, Nicole Jones Young has noticed that some managers recognize the work of the loudest, most confident and, sometimes, the most well-heeled person in the room.
Not everyone has the innate ability to eye an opportunity with that kind of confidence or, some might say, entitlement. That ambition and confidence is likely instilled in people at a young age. Jones Young says, in her experience, they often happen to be from privileged backgrounds, and that can create a structural and cultural imbalance in the workplace.
It’s difficult not to be impressed by a colleague with, say, an Ivy League education, tailor-made suit and a spring in their step. “Social class shapes the beliefs that people hold about their abilities and that, in turn, has important implications for how status hierarchies perpetuate,” the lead authors, Peter Belmi, assistant professor of leadership and organizational behavior at the University of Virginia, and Margaret A. Neale, a professor of management at Stanford University, wrote.
Belmi and Neale tested these ideas across four large studies with a combined sample of 152,661 individuals. In one mock job interview, they found that “higher-class individuals were more overconfident.” That overconfidence, in turn, made them appear more competent and more likely to attain social rank.” In other words, they were more likely to get the job.
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