The city could face catastrophic flooding
Read the full storyanytime soon. However, restaurant patrons in Los Angeles have recently noticed their bills have a little extra tacked on than just their meals, ranging anywhere between 5 to 20%.
Q: What’s your technical understanding of service fees? Personally, I don’t think I’ve ever noticed if I’ve paid for them and I’ve certainly never given a second thought as to where they were going.My understanding of service fees is that they go directly to the ownership of the restaurant, as opposed to gratuities, which in the state of California, I understand, are legally obligated to go to servers.
And we saw some ambiguous language on the bottom of the menu that implied that the 18% may go to the server. So we thought that was the gratuity. And the server came out at the end of our meal and explicitly told us that that does not go to her, that if we enjoyed her service, and we were going to leave a gratuity, that should be on top of the 18%.
Q: So the"service fee" can be justified by any number of costs incurred when running a restaurant. Have you had any experiences where, once you’d asked about it, you were assured the fee was going back into the restaurant itself?One experience I had was eating at Bestia. Sometimes it says you can remove the service fee, in this instance it did.
In my opinion, it’s a price transparency issue and someone getting paid a decent wage shouldn't be dependent on whether you're having a good day or a bad day. The service fee just adds to that pressure.
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