One of the Green Line riders hurt in the derailment near Lechmere Station in Cambridge, Massachusetts, this week has called on the agency to make changes for…
“There seemed to be no protocols that were followed,” Maggie Norcross-Devin, who was one of several people injured in the Green Line derailment, said.One of the Green Line riders hurt in the derailment near Lechmere Station in Cambridge, Massachusetts, this week has called on the agency to make changes for helping passengers after a derailment or other accident.
“There seemed to be no protocols that were followed,” Maggie Norcross-Devin, who was one of several people injured, said of what happened Tuesday. Norcross-Devin told NBC10 Boston that the passengers, who were hurt, walked away from the derailment without being medically checked out or having their information taken by an MBTA crew.NBC10 Boston took Norcross-Devin's concerns to the MBTA, which had this response:"MBTA Chief Operating Officer Ryan Coholan today called this rider and apologized for the experiences she described.
Norcross-Devin also says that Somerville City Council members expected to take up the issue during a meeting next week. We obtained a copy of the proposed resolution on the agenda for the meeting, which stated: That representatives of the MBTA appear before this City Council to discuss policies and procedures for assisting and communicating with passengers who experience a derailment or other accident in an MBTA vehicle.Police investigate homicide at housing complex in Connecticut
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Green Line Rider Criticizes MBTA Response After DerailmentA passenger injured in a recent Green Line derailment has criticized the MBTA for its lack of protocols and response to passengers following the incident. Maggie Norcross-Devin, who was among those hurt, stated that there were no apparent procedures followed and that injured passengers were not medically checked or given assistance.
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Green Line train derails near Cambridge MBTA station; 7 people injuredA Green Line train derailed Tuesday near MBTA station in Cambridge, Massachusetts, during the evening commute, and some injuries have been reported.
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Green Line train derails near Cambridge MBTA station; 7 people injuredA Green Line train derailed Tuesday near MBTA station in Cambridge, Massachusetts, during the evening commute, and some injuries have been reported.
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Green Line train derails near Cambridge MBTA station; 7 people injuredA Green Line train derailed Tuesday near MBTA station in Cambridge, Massachusetts, during the evening commute, and some injuries have been reported.
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Green Line train derails near Cambridge MBTA station; 7 people injuredA Green Line train derailed Tuesday near MBTA station in Cambridge, Massachusetts, during the evening commute, and some injuries have been reported.
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Trouble on the tracks: No timeline for Green Line service to resumeA derailed Green Line train is now officially off the tracks, but it's continuing to create trouble for hundreds of commuters.
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