Just 136,000 of the 4.2 million eligible households are moving to a social broadband tariff.
Households eligible for broadband social tariffs are not taking up the offer over concerns the speed offered will be too slow, a new report from Which? has found. Ofcom figures show that just 3.2 per cent or 136,000 of the 4.2 million households on Universal Credit who are entitled to the discounted deals have taken them up.
The watchdog’s research found that Sky, Now and Vodafone only offered social tariffs for fixed broadband with average speeds of 38Mbps or less – significantly lower than the median UK download speed of 59Mbps. Which? said other providers such as EE, Plusnet, Shell and TalkTalk still did not offer their own social tariffs.
“Our research shows that lack of awareness and concerns about slow connections are major factors hampering take-up of social tariffs - so broadband providers need to do more to promote their social tariffs to low-income customers and improve their range of options to ensure that these deals fit customers’ needs.”“We encourage customers who are struggling financially to get in touch with us so we can work out how best to support them.
Eligibility You must be an existing Sky broadband customer and need to be claiming Universal Credit or Pension Credit to qualify for Sky Broadband Basics.Find out more on Sky.com here. BT Home Essentials - £15 per month BT Home Essentials is the new name for BT Basic, providing broadband and home phone services to customers on benefits.
The person in receipt of an eligible benefit must be the named account holder on their BT Homes Essentials plan. Eligibility for Virgin Media Essential broadband It’s a broadband-only package available if you’re already a Virgin Media customer and you receive Universal Credit.
Deutschland Neuesten Nachrichten, Deutschland Schlagzeilen
Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.
The shops that connect people with their home countriesMigrant communities around the world lift trade between their new and former countries.
Weiterlesen »
Blood cells made in a lab have been infused into peopleBritish researchers have successfully transfused into two healthy volunteers red blood cells grown from stem cells donated by others
Weiterlesen »
People on certain benefits could be due £150 heating bill help this winterThe Warm Home Discount Scheme is open in Scotland for households with
Weiterlesen »
Glasgow salon says 'people would be horrified' if they passed costs onThe cost of living and energy bills crisis is the latest blow to many small businesses with calls for help being made across the city.
Weiterlesen »
'Lots of people' in Westminster voting to give Matt Hancock hell on I'm A CelebChris Heaton-Harris has said Westminster is poised and ready to vote for Matt Hancock to be subjected to all of I’m A Celeb’s miseries 🐍
Weiterlesen »
The people stuck renting who can't afford to retireA growing number of older renters are struggling as rents rise and the cost of living increases.
Weiterlesen »