A long-awaited change is coming to PlayStation Plus!
✖ Sony will be making a change to PlayStation Plus following an investigation by the UK's Competition and Markets Authority. According to reporting from GamesIndustry.biz, Sony will now get in touch with PlayStation Plus subscribers that have not been actively using their account, to remind them how to cancel, should they so desire. The company will also stop taking payments from users that don't cancel the service but haven't been actively using it.
"As a result of our investigations, a number of changes have been made across this sector to protect customers and help tackle concerns about auto-renewing subscriptions," said Grenfell."Today's announcement therefore concludes our investigations into the online video gaming sector." Hopefully, this change will encourage similar decisions from companies outside the gaming industry! More transparency is a good thing, and it could prove beneficial to a lot of consumers. These types of policies could lead to some cancelling their unused subscriptions, or being more diligent about using them. It remains to be seen whether other companies might follow suit, but Grenfell seems optimistic about that possibility.
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