‘Please Sorry Thanks’ are keys to social grace and healing, District pastor Batterson says -
These days, though, Mr. Batterson is also calling out “three words that change everything” in a new book from Multnomah titled “Please Sorry Thanks.”
“I think we find ourselves at a cultural moment where our kind of political polarization coupled with some of the racial tension, throw in a COVID pandemic, and you got sort of the makings of declining levels of civility, and just treating each other in honoring and respectful ways,” he said in a video interview.
“In social media, you lose the nuance of emotion,” he said. “You lose the nuance of facial expressions and gestures and I would even say, you can post an emoji, but it’s still not the same thing as genuine human emotion.” He pointed to the diminishing use of “please” in human interactions as one example of society’s civility crisis.
He said the first kind is ego-centric, while the second is “all about adding value to other people,” including the use of “please” when making a request. “As you get older, it seems to me like it should get easier to say ‘sorry,’ it should get easier to admit that you’re wrong because you have a pretty good track record of it,” Mr. Batterson said. “I think ‘sorry’ is the way that fences are mended,”“Psychologists talk about the negativity bias, that we have about 60,000 thoughts a day, and about 80% of those thoughts are negative,” Mr. Batterson said. Therefore, “we have a problem that means we have to overcome the negative self-talk.
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