Why flying has turned into a nightmare of delayed flights, lost bags, and tiny seats
. It's almost impossible to imagine a time when air travel was pleasant, much less enjoyable.
Aviation experts and industry groups say the story of air travel's service decline is one of priorities. Decades' worth of shortsighted decisions that prioritized efficiency and price cuts over quality and comfort came to a head during the pandemic, leaving millions of Americans trapped in a headache-inducing, feet-numbing flying purgatory with no signs of a long-term fix., could rattle off a dozen tips to make your next flight suck a little less.
"When I started flying, legroom was, like, 39 inches," DiScala said, who started flying as a kid in the mid-1970s."Now it's 28. That's criminal." that seats in economy have lost roughly 8 inches of legroom since the early 2000s. And while butts still vary in size, airlines have taken away about 2 inches of seat width.
The shift did, however, have some unintended consequences. The effort to cut back on government rules opened up the airways to new companies, but it also set off a cost-cutting race to the bottom. The travel fiascos of the past year are just the latest results of this cost-cutting. Lost baggage, overbooked flights, outdated equipment, hidden fees, and disorganized staffing have fliers at their wits' end; consumer complaints about airline service.
"US airline companies tend to be very, very focused on the bottom line," Janet Bednarek, a history professor at the University of Dayton who specializes in the airline industry, told Insider."And if they compete, they want to compete on price, and that means they're not competing on service.
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