Dozens of people in one San Jose neighborhood say they’re averaging one power outage a week.
NBC Bay Area reached out to PG&E, which said some above ground power lines feed into the neighborhood’s underground system and when a hazard, such as a limb on a power line is detected in high-risk fire areas, the utility has a switch that automatically shuts them off. It's all part of the company's enhanced power line safety settings.
The company said that action includes trimming trees near power lines and installing special fault indicators to help crews pinpoint exactly where the problem is and restore power more quickly.
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