Restaurant mogul Danny Meyer said he is also eyeing technology that allows the coat check staff to get “your coat ready as you finish your meal.”
Danny Meyer closing NYC restaurants housed in historic hotel that’s now a migrant shelterRestaurant mogul Danny Meyer wants to enable diners to “get up and go” rather than wait for the check at one of his acclaimed eateries — and he’s turning to technology to make it happen.
“We should be able to do that” — allowing customers to pay without having to wait for a bill from a server — and “leave whenever you feel like it,” Meyer disclosed at a recent Mansueto Ventures event on artificial intelligence. The restaurant group’s chief technology officer, Kelly MacPherson, has been working on the project and “I think is close to” unveiling the proprietary technology, Meyer added.But many eateries that used QR codes in 2020 and 2021 have since ditched them because the technology is “clunky,” said Ben Leventhal, co-founder and former CEO of Resy, a restaurant reservation app.
“If I’m going to Morton’s I don’t want to scan a QR code,” Seymour said. “It’s something I expect at Chilis, but not a steak house.”“Anyone who has spent time in the hospitality industry over the past 20 years has talked about get-up-and-go technology,” Leventhal said. “Danny and I discussed this many times when he was an investor in Resy.”
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