Retail workers are on the front line of war over masks - Business Insider

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Retail workers are on the front line of war over masks - Business Insider
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Workers at chains like Kroger, Costco, and Waffle House are on the front lines of an increasingly violent war between mask supporters and opponents

Retail workers at chains, including Kroger, Waffle House, and Costco ,are increasingly caught in the crossfire when it comes to enforcing store or state policies on personal protective equipment.In some cases, confrontations between store workers and customers have resulted in deadly violence.Kristine Holtham, a Kroger employee from Lansing, Michigan, recalled the last time she requested that a customer follow store rules and don a mask or face covering. The man refused to comply.

The Kroger meat department employee described the incident to reporters during a United Food and Commercial Workers International press call, adding that she and her Kroger colleagues have increasingly begun to run up against shoppers who simply refuse to wear masks or face coverings for ideological reasons.

"Kroger ended our 'hero pay,' but the crisis is not over," Holtham said. "I face each day with anxiety and it gets worse when I see customers refuse to wear masks. I am a mother and my children need me to stay healthy."Kroger recently decided to stop its $2-an-hour pay bump,"The employees are downright afraid to ask people to put on masks," Holtham told reporters on Wednesday.

As stores, states, and local governments encourage people to wear mask in public, retail workers are bearing the brunt of the backlash. And with such clashes on the rise, there have been a number of violent incidents endangering the lives of workers. at one of the retailer's Michigan stores, after telling a shopper that she needed to wear a mask to shop at the store. The shopper's father shot Munerlyn in the back of the head later that day.

Neither Waffle House nor Family Dollar have policies on if customers have to wear masks. Workers were attempting to follow state orders in Colorado and Michigan that require or encourage people to wear masks when they leave their homes. Nicholas Kamm/AFP via Getty Imagesthat companies have rolled out to keep customers and employees safe during the coronavirus pandemic.

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