Rite Aid was in the middle of a turnaround plan when the pandemic hit. A top exec shares how it accelerated the pharmacy chain's move online.
Rite Aid, one of the largest pharmacy chains in the US, was in the middle of a turnaround plan when the coronavirus pandemic hit.
Rite Aid is working to recover from the aftermath of a 2015 plan to merge with Walgreens that was eventually scaled back. Ultimately, Walgreens acquired some of the chain's drugstores,The company's analyst day, when it presented its plans for a turnaround, fell on March 16, the day most hospitals halted elective surgeriesaround the US in anticipation of a surge of patients battling COVID-19, the disease caused by the novel coronavirus.
Nurse practitioners who once treated patients inside Rite Aid retail clinics moved to virtual visits.
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