RV retailer keeps expanding:
Redwood Capital Investments backed them initially and continues to bankroll the growth of RV Retailer through acquisitions, store additions and organic increases, which the company is focusing in the U.S. Southeast but executing nationwide.
One of the biggest opportunities for improvement that Ferrando saw was in modernizing repair service in the industry. Even amid the current sales boom, Ferrando said, most RV dealers haven’t upgraded their service facilities and personnel sufficiently to keep up with the concomitant increase in demands for service.
So, among other things, RV Retailer has launched what Ferrando called the industry’s biggest-ever training and development program, including millions of dollars of investment in three regional training centers that boast 100 service bays for hands-on technical training and state-of-the-art technology for classroom training. RV Retailer also is picking up the cost of coveted technical certifications for service people and has launched a tech-mentor apprenticeship program.
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