Tipping today is...confusing.
of more than 1,000 consumers, 54% admitted feeling pressure to tip during iPad checkouts. Over half polled also said they tipped when they usually wouldn't have because the iPad screen prompted them to.Tipflation or "tip creep" is the name you're looking for when you notice those tip prompts are almost twice as much as you used to see. For decades, tipping was a standard 15% in restaurants. It was easy enough math to do and felt manageable.
in January, noting that merchants are setting the baseline tip request higher to generate more revenue."Just the prompt in general is a bit of emotional blackmail," said 26-year-old Garrett Bemiller toMetmiller was in Newark airport, buying a simple bottle of water. He chose self-checkout to save time. No attendants or cashiers were in sight, leaving him to wonder where exactly his tip was going. And yet the prompt alone made him feel like he needed to leave a tip.
Still, several companies have gone on record saying that any tips received from self-checkout lanes are pooled and split between the workers on shift.So, TL;DR, do you have to tip when prompted by a screen in a self-service lane?
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