The retailer is implementing what it's calling Sephora Health & Guidelines for employees and customers.
was among the first of the major nonessential retail establishments to voluntarily limit and subsequently shut down its store operations in response to the coronavirus pandemic. Initially, in-store events like makeup-artist services and classes were suspended to support social-distancing recommendations and prevent the kind of contact that could lead to virus transmission; a week later, the companyof all of its brick-and-mortar stores.
On Tuesday, May 19, Sephora announced that, starting May 22, it will be reopening 70 locations across 30 states, specifically in communities the retailer has deemed safest.
Testers will be off-limits — though they will be out for display — and in-store services will remain unavailable for now. Sephora has also continued to extend its return policy to accept returns with receipts for all purchases made just prior to and during the shutdown for 30 days after each store reopens. To be especially cautious, returned products will be destroyed.
"Select Sephora stores in Colorado, Indiana, Kansas, South Carolina, South Dakota, Tennessee, Texas, Utah, Georgia, Alaska, Arkansas, Arizona, and Alabama will be part of this initial group to open on May 22," the press release says. "Prior to moving ahead with any future store openings, Sephora will evaluate each store based on local government and health guidance before making a decision.
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