ServiceNow BrandVoice: New Skills For A New World

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ServiceNow BrandVoice: New Skills For A New World
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Looking for a new opportunity? In the wake of COVID-19, these are the four digital skillsets companies are looking for Sponsored by servicenow

In the wake of COVID-19, companies are pushing employees to acquire digital work skills.

An unusual thing happened to me this morning. My stepfather texted me a picture of a beautifully baked pineapple upside-down cake with the caption, “Look what your mom made!”My mother, lovely woman that she is, has never been a particularly skilled practitioner of the culinary arts. Yet here she is, ready for her shot on The Great British Bakeoff. What happened to her? The same that happened to many people sheltering in place—she acquired a surprising new skill.

Personal pursuits aside, COVID-19 has given rise to a new suite of in-demand work skills to support an increasingly digital business landscape. A surge in online learningMore people are acquiring new skills from the comfort of their own homes than ever before. Online learning platforms like Coursera, Udacity, and EdX, for example, saw major spikes in course enrollment in March and April, much of it driven by workers at the direction of their employers.

According to Leah Belsky, Coursera’s chief enterprise officer, course enrollment nearly tripled. “Within our enterprise audience—people who have already provided courses to their employees—we’re seeing 80% to 90% increases in engagement on the platform,” she says. Coursera has seen enrollment surges for certification courses in cybersecurity. Courses that teach coding languages such as Java, HTML, Sass Stylesheet, and Ajax are also popular. So is training in machine learning, artificial neural networks, and

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