The Commonwealth Office of Digital Experience, dubbed CODE PA, is charged with making state government's online services more like the customer experience people receive from financial and retail businesses.
Gov. Josh Shapiro on Tuesday signed an executive order creating the Commonwealth Office of Digital Experience, or CODE PA, to improve online state government services. He named Bryanna Pardoe as executive director of the new office. April 25, 2023 Jan Murphy | [email protected]. Josh Shapiro wants Pennsylvanians to encounter “no wrong door for entry to get help and to get services” from their state government.
“We are going to build a comprehensive, user-friendly, online experience for all Pennsylvanians and we are going to save taxpayers money that would otherwise go to extensive contracts with external consultants and third-party vendors,” he said. “I’m excited for this once-in-a-lifetime opportunity to transform how we interact with state government,” Pardoe said. “I want to help make digital experiences easy for every Pennsylvanian.”
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