Small business confidence ticked up in Q3 to 53, from a record low of 49 in Q2, according to the latest CNBC/SurveyMonkey Small Business Survey. CNBCSmallBiz
CNBC|SurveyMonkey Q3 Small Business Survey
"These business owners have learned to do more with less," Kerrigan said. "And do more with technology, which has allowed many of them to operate more efficiently to innovate more and think of new ways to serve customers, while also cutting costs." The pandemic has altered business operations in a major way for many. The survey finds that nearly 70% expect the pandemic will likely have permanent impacts on the way they run their businesses, with more than half saying they've had to spend money on new virus-related safety measures. A third say these new precautions are eating directly into profits, but only 9% have passed those costs on to customers.
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