Consumer group Which? said fraudsters on X – formerly known as Twitter – are responding to messages sent to official accounts.
Social media scammers are impersonating every major airline operating in the UK, according to new analysis
It found scammers impersonating airlines to ask for enough information to enable them to commit identity fraud. It went on: “Both used near-identical language, apologising for the inconvenience, stating that they had ‘already escalated this matter to the relevant department’ and requesting a ‘reachable WhatsApp number for assistance’ via DM .
“We also discovered that fake accounts are often quicker to respond than the genuine airlines, but they also interrupt existing conversations between you and airlines, which can be harder to spot.”Which? said reporting fake accounts to X “seems to have limited success”, with most of the posts and accounts it flagged remaining live.
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