Chicago Restaurant Week is billed as an affordable way to try restaurants, but some eateries are adding surcharges that put a dent in the discounts.
The Chicago Sun-Times has checked out the menus of the participating restaurants and found that 39 of the 362 are charging customers a surcharge ranging from 3% to 20% . Of the 39 restaurants adding a surcharge or service fee, 29 are part of restaurant groups like Lettuce Entertain You and DineAmic Hospitality, and 10 are independently owned.
Asked if the fee negates the Restaurant Week ethos of providing affordable items to customers who normally wouldn't be able to afford going to Split-Rail, Schor said, "I don't think so," adding, "Everyone who comes here is welcome to ask about it, and I always answer that we have it on website." There is no doubt that the COVID-19 pandemic and rising inflation have hurt the bottom lines of restaurants, but longtime restaurateur George Karzas, owner of the Gale Street Inn in Jefferson Park , said surcharges and service fees feels like piling on to customers who are facing similar hardships.
Piece Pizza and Brewery co-owner Billy Jacobs agreed that surcharges are tricky but acknowledged restaurants are facing unprecedented challenges because of inflation and the cost of third-party delivery apps. Rick Bayless' Bar Sotano and Frontera Grill, both of which are participating in Restaurant Week, are adding their usual 20% service charge to each check, which, according to the menus, "is to pay our staff an equitable and dependable livelihood. Please feel free to leave something more if you enjoyed the service."
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