A three-year-old with autism wouldn't wear a face mask — so Southwest wouldn't let his family fly
Sadler told KPRC that she had a note from her son's doctor, and that she does not know what other option she had. The family was returning from visiting Sadler's husband, who is on a temporary job away from home.
"I think there needs to be something in place for children or even adults with disabilities who can't wear a mask. They should have some kind of exemption," she said. A family member will drive the family home later this week.July 22 press release announcing the strengthened mask policy, the airline said that exemptions would no longer be given except to children under two years old.
"If a Customer is unable to wear a face covering or mask for any reason, Southwest regrets that we will be unable to transport the individual."Get your weekly recap of all things electric vehicles, airlines, and more. Sign up for our Shifting Gears newsletter now.
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