One resident who was asking for pain relief was said to have been ignored by workers for more than 40 minutes
Staff at a recently closed West Bridgford care home laughed at a resident who was shouting for help whilst in pain, health inspectors have said. Adbolton Hall, which announced last month that it had taken the "difficult decision" to close, was rated inadequate in all areas by the Care Quality Commission .
, despite repeatedly asking. In another instance, the health watchdog said it observed a person shouting out for help whilst in pain during lunchtime, but was ignored and at times laughed at by staff. Inspectors said risks to residents were not assessed and prescribed medicines were not always given out. "Medicine records for a person living with Parkinson's disease demonstrated there had been two occasions where they had not received their medicines," the report reads.
"We found people who required support with personal care needs to be unkempt," says the report. "For example, a person who required support to clean their teeth as detailed in their care plan had thick plaque on their teeth. This was undignified."
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