More than a dozen stores will close their doors by the end of the month.
policy as another measure meant to curb safety issues at its locations. The company instated the more inclusive policy in 2018, after the arrests of two customers at a Philadelphia store who were trying to use the bathroom without making a purchase caused a public backlash.
But CEO Howard Schultz said the company doesn't know if it can keep its bathrooms open due to the compromised safety of its baristas."We have to harden our stores and provide safety for our people," he said.have put the company's image in turmoil. But Starbucks seems to be back at the drawing board and looking for a solution.According to Schultz's most recent remarks, major changes are on the horizon as the chain looks to"reinvent" itself.
"Today, we find ourselves in a position where we must modernize and transform the Starbucks experience in our stores and recreate an environment that is relevant, welcoming, and safe, and where we uplift one another with dignity, respect, and kindness," Schultz said in a July 12 letter viewed byAmber Lake is a staff writer at Eat This, Not That! and has a degree in journalism from UNF in Jacksonville, Florida.
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