Laxman Narasimhan said before becoming CEO of Starbucks, he trained at the company for six months. Part of that 'immersive experience' was learning how to be a barista.
employees he plans to work at Starbucks stores every month – a divergence from the typical schedule of an executive. said before becoming CEO of Starbucks, he trained at the company for six months. Part of that"immersive experience" was learning how to be a barista.
"I have learned so much about the retail experience from working in our stores," he wrote in the letter."To keep us close to the culture and our customers, as well as to our challenges and opportunities, I intend to continue working in stores for a half day each month, and I expect each member of the leadership team to also ensure our support centers stay connected and engaged in the realities of our stores for discussion and improvement," he continued.
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