Following widespread criticism of Ticketmaster’s handling of ticket sales for her upcoming “Eras Tour,” Taylor Swift has shared a statement addressing the situation.
Taylor Swift has shared a statement addressing the situation, saying that she asked Ticketmaster “multiple times if they could handle this kind of demand and we were assured they could.” She said the situation “pissed me off” and added that it was “excruciating for me to just watch mistakes happen with no recourse.”
Her full statement appeared on her Instagram Stories: “Well. It goes without saying that I’m extremely protective of my fans. We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do,” she wrote.
“And to those who didn’t get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs. Thank you for wanting to be there. You have no idea how much that means.
The “Eras Tour,” a 52-show U.S. stadium tour, had its schedule rolled out in stages in the first half of November following the release of Swift’s 10th studio album “Midnights,” which debuted at No. 1 on the Billboard 200 and sold over 1.5 million equivalent album units in the U.S. in its first week. The album’s lead single “Anti-Hero” debuted atop the Billboard Hot 100 and held firm in its second week despite Drake and 21 Savage’s collaborative record “Her Loss.
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