Katie Warner, 31, had her trip to Scotland cancelled by Covid - but the budget airline refused to issue a refund
EasyJet has apologised to a terminally ill mum after they initially refused to refund her because she could not fly during chemotherapy. Katie Warner, 31, who has brain cancer, was wished a "speedy recovery" by the airline who previously told her issuing her a refund for her cancelled flights "would not be fair on other passengers".
However, she was informed by easyJet that she was still not able to receive a full refund for her trip despite her tragic circumstances and would be given a voucher. When the mum finally tried to use the voucher for a family holiday, she was told that it had expired and she would not be receiving her money back.
She continued: "In December, I was diagnosed with terminal brain cancer, the doctor told me ‘I had too many brain tumours to count’. As a family, we decided to book to go to Poland in January and have a fantastic time. But when my brother tried to use the voucher, [easyJet] said 'no' and that the voucher had expired."
Deutschland Neuesten Nachrichten, Deutschland Schlagzeilen
Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.
Scotland snow warning as temperatures plunge to -8C ahead of freezing cold MarchWhile many parts of Scotland have seen warmer temperatures recently, we could face more wintery conditions in March.
Weiterlesen »
Best beach in Scotland to see Northern Lights tonight named by expertsThe best beach in Scotland to see the Northern Lights on Monday night has been named as part of new research, and it is a stunning destination regardless of whether you catch the aurora.
Weiterlesen »
LIVE: Northern Lights return to Scotland for second night'Aurora is once again possible to similar latitudes, perhaps as far south as central or southern England, however you will need clear skies and a good view of the horizon'
Weiterlesen »
Support grows for Record campaign to ban disposable vapes in ScotlandRecord View says more than 4000 people have now signed a petition demanding the vapes are withdrawn from sale to protect the environment.
Weiterlesen »
10 cheapest and most expensive places parents pay for nursery costs in ScotlandTop 10 cheapest places parents pay for nursery costs in Scotland - and most expensive
Weiterlesen »
School strike: Teachers in Scotland begin two-day strike actionPupils in Scotland will miss another two days of school as teachers walk out in a dispute over pay.
Weiterlesen »