TESCO’s mobile and online banking service has gone down for hundreds of users. There were over 200 reported problems as of 8.32am this morning, down from over 300 at 8.17am, according to Down…
Banks don't have to pay out compensation to customers if there's been an outage or if they've experienced technical issues.
You will have to offer evidence of how the outage negatively impacted you, including if you had to pay any late payment fees. If the company refuses to offer you compensation and you think you could be entitled to money back, you can always take your case to theIt is an independent body which will resolve any issues based on what it thinks is "fair and reasonable" depending on the circumstances of the case.
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