Tesla allegedly formed a team to quash driving range complaints
in the past, but it's now facing allegations that it's trying to minimize complaints about performance.claim Tesla had a secret"Diversion Team" in the Las Vegas area that aims to cancel range-related service appointments. If a customer complained that the range didn't live up to marketing claims, advisors in the team would tell owners that Environmental Protection Agency range figures were just predictions, and that battery degradation would reduce range.
The aim was reportedly to both save money and reduce strain on service centers already facing long appointment queues. Tesla updated its mobile app to remove appointment options for users asking about range, and instead gave them the choice of asking a company representative to call. The complaints don't stem from technical flaws, the insiders claim. Instead, Tesla supposedly began tinkering with range estimates roughly a decade ago to exaggerate figures when an EV was fully charged. Cars would only begin showing more accurate range numbers below a 50 percent charge. The company also gave vehicles a 15-mile range buffer when the estimate reached zero, much as combustion engine cars still have fuel in the tank when the gauge reads"empty.
It's not certain if Tesla continues to rely on code to exaggerate range, if the report is accurate. Tesla has disbanded its public relations team and isn't available for comment. However, the company has already faced criticism and legal trouble over range concerns.
Great deals on consumer electronics delivered straight to your inbox, curated by Engadget’s editorial team.
Deutschland Neuesten Nachrichten, Deutschland Schlagzeilen
Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.
Orange Amps' portable Bluetooth speaker shines by sticking to the basics | EngadgetThe Orange Box portable Bluetooth speaker puts analog warmth and audio quality at the forefront, skipping many of the mod cons we've become used to in speakers like this..
Weiterlesen »
How to watch this week's Congressional UFO hearing | EngadgetA Congressional subcommittee is set to hold a hearing into UFOs.
Weiterlesen »
Netflix lists $900,000 AI job as actors and writers continue to strike | EngadgetWill this pair of Hollywood strikes ever end? It looks like the big corporations are digging in for a long battle, illustrated by Netflix’s recent job posting for a machine learning platform product manager.
Weiterlesen »
Samsung Galaxy Unpacked July 2023: How to watch | EngadgetWhile Samsung already revealed its flagship Galaxy S23 phones earlier this year, summer is reserved for its foldable devices..
Weiterlesen »
Twitter’s rebrand to X could worsen its legal and financial problems | EngadgetTwitter's rebrand to X could pose significant legal and financial challenges to the company, which has struggled financially since Elon Musk's takeover..
Weiterlesen »
The Honda E compact electric car might not get a follow-up | EngadgetA Honda executive said that the company has no plans to introduce another EV the same size as the Honda E..
Weiterlesen »