Smart Summon, the feature that lets Teslas drive themselves through parking lots, is drawing increasing criticism.
, without a lot of benefit for consumers,” the product and service-testing organization said Wednesday.
Tesla released Smart Summon in late September via an over-the-air software update to owners who had paid $6,000 for “full self-drive capability.” Owners can use a smartphone to command their Tesla to turn itself on, back out of its parking space and drive to the phone holder’s location. The car relies on onboard sensors and computers to help it move forward, back up, steer, accelerate and decelerate on its own, braking if necessary.
Consumer Reports tested Smart Summon on a Tesla Model 3 over several days at its Connecticut test track and in nearby parking lots. Among its findings:The car sometimes seemed confused about where it was, and sometimes stopped for no apparent reason. In one case the system worked in one section of a private lot, but in another section it mistakenly thought it was on a public road and shut itself down.
The car drove slowly, which “could be” good for safety, Consumer Reports said. But it took a long time to reach the summoner.
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