Thames Water says many plastic pipes are failing decades earlier than they were designed for.
There have been an "unusually high" number of burst mains across Swindon since this rupture on County Road in Summer 2023
While they do not believe there is one single cause for the leaks, the firm admitted many plastic pipes are failing decades earlier than they were designed for.The scrutiny committee chairman, Conservative Dale Heenan, said that in his 20 years as a councillor the meeting had seen "the most number of public questions and most interest that we've ever had in a council committee".
"We are trying to find out," Thames Water's head of regional networks, David Haydon, said, acknowledging "what we're seeing isn't normal". In the meantime the company said some parts of Swindon have seen their water pressure drop - an intentional temporary move by Thames Water to reduce the chances of further bursts.
Thames Water bosses at the meeting apologised for the disruption caused to The Commonweal School in Old Town. Thames Water bosses were also challenged on the "backflow" of sewage which has been affecting residents around Birch Street near the town centre."I'm fearful we're going to get flooded again," she said.
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