Customer service and support (CSS) organizations will look markedly different in the future than they do today. Tune into our live webinar on 06/22 to learn how you can stay ahead of coming disruptions: GartnerCSS
Customer service and support organizations will look markedly different in the future than they do today. As CSS leaders respond to new business priorities, changing customer expectations and technology advances, strategies and investments need to be adjusted to account for major trends affecting the future of the function.
Join this complimentary webinar as a panel of Gartner experts look at the key trends shaping the future of customer service and support. We will also explore how service organizations can shift from reactive cost-centers to predictive drivers of customer value.Trends that will have the biggest impact on customer service and support over the next 3-5 yearsStay ahead of coming disruptions to customer service and support organizationswith questions about registering or watching.
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