For the increasing number of people who've fallen behind on their student loans, tax refunds never arrive.
As she scanned the letter's black type, Alexis Patterson felt herself go numb."The U.S. Department of Treasury ... applied all or part of your payment to delinquent debt that you owe," it read.
Patterson is now scrambling to get her refund back, but she's finding the process close to impossible. She owes around $80,000 in student loans. The Education Department is required to let borrowers know in advance that their tax refund will be taken but many people never see that letter for one reason or another.The Education Department did not respond to CNBC's request for comment.
Last year, the National Consumer Law Center published a report, titled"Voices of Despair," which chronicled how poor people's lives can be thrown into chaos when their tax credits are seized. She reached out to Stanley Tate, a student loan lawyer, for help. Tate explained that she was unlikely to get the government to return her refund, since she was not at risk of foreclosure or eviction.
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