Anchor and reporter at News 5 Cleveland
CLEVELAND, Ohio — Our personal and financial information is in the crosshairs of con artists like never before, leaving victims of scams to sort through a wide range of emotions.
That’s because for many victims they experience a roller coaster of emotions from fear to embarrassment and regret.“I'm scared. That kills me all the time that I didn't do more research like I should have," said Rus.She found herself victimized twice.First comes the financial fallout from being manipulated, followed by that flood of feelings.To get that answer, I sat down with Sheerli Ratner, a clinical psychologist with Metro Hospital.
One of the biggest things Ratner said we all need to realize is that those trying to take advantage of us are professionals and have a firm grasp of psychology. "What are some of my own fears and anxieties in life and how do I make sure that I keep those in check," said Ratner.Scammers tap into our unconscious fears that a person can easily get suckered into buying an expensive face cream that doesn't do what it claims.
"You think things like that, oh, that's never going to happen to me. Well, here we're just trying to add a room and it happened to us, so it can happen to anybody," said Rus.She told me National Consumer Protection Week is so important because it helps us all recognize the psychological blind spots that scammers use to lure us in.The other thing Elbers said to watch for is someone trying to use what's called the"foot in door" technique.
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