The LIRR rolled out a series of schedule changes Monday intended to address the overcrowding and confusion that dominated the first week of service at the new, and long-awaited, Grand Central Madison station.
The station had been touted as the antidote to those scourges, and yet many LIRR riders say theThe railroad acknowledged the bumpy first week and said some growing pains are expected in connection with the opening of the $11 billion station -- and the historic expansion of rail lines to Grand Central Terminal.
The Democratic governor also called for enhanced communication and a more comprehensive customer service experience at the Jamaica station, where passengers described an epic nightmare -- Passengers described crowded platforms and trains, as well as track confusion as they try to transfer, as the LIRR's growing pains with the opening of Grand Central Madison continued. NBC New York Ida Siegal reports.
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LIRR adding shuttle trains as part of Grand Central Madison service tweakThe LIRR is adjusting its schedules again this week after riders complained about the changes. HannahKliger has the latest from the Atlantic Branch in Brooklyn.
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Hochul calls for more rush hour trains after bumpy first week of Grand Central Madison serviceThe governor is also directing the MTA to add cars to all trains that exceeded capacity last week.
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MTA adds more LIRR trains in Brooklyn, retools schedule amid chaotic rollout | amNewYorkThe Long Island Rail Road is again making service changes this week, adding more trains in Brooklyn after the chaotic rollout of its brand-new schedules to accompany the opening of Grand Central Madison.
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