This family impressed Kevin O'Leary by using social media to get a huge refund on their canceled vacation. (via CNBCMakeIt)
refunds are "one of the most common" disputes he sees nowadays.
David told O'Leary that JetBlue had offered him a credit good for two years, but "I need the cash," David said. "I need the money now, not a voucher.""Now, credit isn't [cash]," O'Leary agreed. "I understand that. That's some serious money. I totally get it."After writing the letter asking for O'Leary's advice, "my daughter Danielle heard me complaining so much," David told O'Leary.
"[JetBlue] saw you reach out, and you were polite, Danielle. That was amazing for you to think that through. And bingo! You don't have to listen to your dad whining anymore at dinner. This is a fantastic outcome."
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